![]() Thanks for reaching out and I am sorry to hear about this. Well, I have a problem similar to yours and I want a solution to it, I bought it yesterday, rainbow six siege, from the epic games store, and when the game finished loading, he asked me an activation code, and the activation code did not send it to me, what do I do now? Should there be any other questions however, let us know and we will be happy to help! Same goes for Uplay PC, so see if you can work it out and then take it from there. Where was your game installed through? If it was through Epic, then you should find verification button in your Epic Games launcher. When you sign in, you’ll be required to use the security code we send you via SMS message. SMS Code For Two-Factor Authentication: Use your phone as your Two-Factor Authentication (2FA). You’ll need to use it in when you sign in. However, the Epic Games launcher may still ask you for. The security code will be sent to the address associated with your Epic Games account. Thanks for getting in touch and welcome to forums! If you have downloaded a Ubisoft game from the Epic Games Store, you do not need a key to play the game. I cant find the option to verify the game files in uplay or epic games and uplay is still asking me for an activation code when i had already bought the game in epic games If the issue persists, please reach out to our teams so we can look at the account. Please also make sure both Epic and Uplay are running as administrator. When this has been completed, try launching the game again. Login to your Ubisoft Connect Account Click the three stripes in the top left corner Click Activate a key Enter your code and click Activate. ![]() After verification, the launch option appears again. ![]() Click the Verify button once the drop down menu appears. Navigate to the game in your Library and click the cog icon. Once you have backed up that folder, delete the "cache" folder.Īfter deleting the cache folder, please verify the game files within Epic: Open the cache folder and backup the "ownership" folder to a safe location. You will then navigate to the Ubisoft Game Launcher cache folder, by default located here:Ĭ:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache Dont know how to find an Activation code on Uplay Or where to find a key from a Uplay game, youve installed on Steam Then this tutorial should help you o. To correct this situation, I recommend the following troubleshooting steps:Ĭlose the Uplay client completely, ensuring it is not running in the background.
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